Cousino Medical Services Logo

About Cousino Medical Services

Our Story

Cousino Medical Services was born from the expertise of Cousino Restoration, LLC and The Cousino Group, Inc., one of this area’s oldest, and largest property damage and disaster response contractors. Having been intensely focused on remediating and rebuilding medical facilities after property disasters large and small, Cousino Services teams developed key processes focused on the prevention of healthcare-associated infections (HAIs) resulting from construction, renovation, and maintenance activities. Additional investments in training and technology lead to CMS becoming the region’s only provider of SteraMist’s Cold-Plasma Decontamination Technology.

Cousino Medical Services is the NW Ohio, SE Michigan and NE Indiana region’s only contractor dedicated solely to hospitals and medical care facilities for Emergency Preparedness, Disaster Response, and Infectious Outbreak control. Only Cousino combines over 40 years of emergency property damage and disaster response with intensive ICRA/PCRA expertise and the latest Healthcare-Associated Infections (HAIs) prevention/response technology.

Our History

  • 1971
    Cousino Construction

    Forrest Cousino founds Cousino Construction to be one of the first fire and flood contractors.

  • 2000
    Becoming Cousino Harris

    Cousino Construction acquires Harris & Sons Cleaning Company, becomes first to offer construction and cleaning; opens an office in Lima, OH.

  • 2003
    Southeastern Michigan Presence

    Service area expands to Southeast Michigan with a new office in Ann Arbor.

  • 2007
    A DKI Family Company

    Cousino Construction and Harris Cleaning Company merge into Cousino Harris Disaster Kleenup for a single source response

  • 2011
    Expansion: Columbus & Sandusky

    Cousino Harris Disaster Kleenup opens two new offices located in Sandusky, OH & Columbus, OH

  • 2013
    Emphasis on Healthcare Disaster Response

    Medical facility disaster response market begins growing as more emphasis is put on outsourcing and infection control.

  • 2015
    Companies for Our Core Competencies

    Cousino Harris Disaster Kleenup reorganized into The Cousino Group, Inc. and Cousino Restoration.


Michael Cousino


About Michael Cousino - President Cousino Restoration

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    “We must custom tailor our services to meets and exceed customer needs and expectations. Healthcare facilities are like no other. Most [healthcare] facilities never close, they run 24/7/365 and do not turn away patients for treatment and services, therefore we too never close. We work around the clock without stop to fully restore healthcare facilities so they could be back to 100% functionality”.

    “However specialized the problem, complex or simple, we have the experience and expertise for effective communications with whomever, whether it’s with environmental engineers, infection prevention specialists, or building and facilities maintenance and building directors, we work together to provide complete turnaround quickly. In fact, we have completed million dollar jobs in as little as one week”.

    Education, certification and experience:
    • Graduate of the University of Toledo
    • Life safety regulations established by the National Fire Protection Association (NFPA) and adopted by Joint Commission on Accreditation of Healthcare Organizations (JCAHO) and workplace safety compliance with Occupational Safety Health Administration (OSHA).
    • Infection Control Risk Management (ICRA) and the standards as they relate to buildings in healthcare for mitigation and reconstruction.
    • Full knowledge of the building and restoration standards for mitigation and restoration from The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) , CMS, various state departments of Health, the Det Norske Veritas Healthcare (DNV); and the American Osteopathic Association (AOA).
    • Experienced in blood borne pathogens and personal protection equipment.
    • Experienced in workplace containment and setting up work environments within working healthcare facilities.
    • Effective oversight and completion of many drying and mitigation jobs within various forms of healthcare facilities while they maintain day to day operations.
    • Effective oversight and clean up of many bio hazard scenes within healthcare facilities.
    • Project completions: ranging from single practitioner human and animal healthcare facilities to very large multi specialists centers.
    • Consultation and project completion for wide spread infection control to eradicate the infection including large scale disinfection.
    • Risk management complex cases
    • Disaster: planning control and management
    • Much experience in small and very large scale duct cleaning and disinfection for complete hospital HVAC systems.

Mike Stevens

General Manager

Mike Stevens is a General Manager with 18 years of experience in the restoration industry and has worked project management/ reconstruction for over 30 years...

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    He specializes in disaster relief and reconstruction projects in Healthcare facilities and has received numerous accreditations in “ICRA” (Infection Control Risk Assessment). He continues to be on the leading edge of Infection Prevention during construction management and disaster relief.

    As an experienced construction estimator specializing in the healthcare setting, with insurance negotiation and hospital repairs, Mike believes that the most important thing is to minimize the impact of reconstruction or disaster relief on the patient population and the environment of care.

    Mike is a certified Critical Environment Reconstruction Contractor (CERC), DKI-accredited ICRA Trainer, IICRC Water Restoration Supervisor (WRS), and has completed numerous trainings in ICRA (Infection Control Risk Assessment), and HIPAA Awareness for Business Associates.

Shelly Konz

Business Development

From boarding up a building, to re-building, Cousino takes care of all the details...

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    ...In Shelly’s role, she is a primary contact for Cousino, serving as a conduit between insurance agents, adjusters, healthcare facilities managers and compliance managers when disaster strikes.

    Having been with Cousino for nearly 30 years, Shelly has enjoyed most serving as a representative Cousino and her work as an interface between customers and project managers provides the best possible solution with integrity and excellence.

    Shelly is a longstanding, active member of Facilities and Healthcare Engineers Association (FHEA) currently serving as president, was a board member for The American Red Cross, former boards member for Building Owners & Managers Association (BOMA) former president of the Greater Toledo Apartment (GTAA) Association and former board member of The Home Builders Association (HBA).

    She has received many honors and awards including - The President's Award from the HBA and many years of SAM Awards for Sales & Marketing Excellence and was nominated for the Jefferson Award, 2015 and 2017.

Michael Aughinbaugh

Business Development

Michael is a professional leader specializing in business development and relationship building. A University of Toledo graduate with a Bachelors of Science/Business Administration and Management.

Todd Cousino

Project Manager

Todd began his association with Cousino Restoration at the early age of age of thirteen working over summer breaks and has been involved with the industry ever since...

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    “We are on call for healthcare 24-7-365, above and beyond the normal callout schedules of the industry”

    ...Todd is a graduate of the University of Toledo’s College of Business and Innovation with dual bachelor’s degrees; one in marketing and the other in professional sales from the Edward H. Schmidt School of Professional Sales (ESSPS).

    Todd’s specialty is hospital remediation work where he supervises emergency services, mitigation and rebuilding phases of restoration and manages the ProMedica equipment and core team. Todd is trained in ICRA standards (Infection Control and Risk Assessment) as they apply to disaster restoration for medical settings and performs such clerical duties as organizing job documentation.

NeCole Mills

Project Manager

NeCole Mills is a Project Manager who works with Healthcare facilities’ Infection Control Personnel...

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    ...Facilities/ Maintenance Managers, and Environmental Services Departments – and their staff - to maintain and even improve upon the Environment of Care within their facilities, even and especially when disaster strikes.

    NeCole believes that the utmost important aspect of her job is ensuring that the Environment of Care is not compromised, while handling the structural issues themselves. She is a certified Critical Environment Reconstruction Contractor (CERC), Mold Remediation Project Supervisor (MRS), IICRC Water Restoration Technician (WRT), and has completed trainings in ICRA (Infection Control Risk Assessment), and HIPAA Awareness for Business Associates.

    NeCole holds a Bachelors Degree of Science in Interdisciplinary Studies from The University of Toledo.